Greek Ferry Tickets

1. Experience in ferry travel since 1982. Our travel agency in Piraeus has been assisting travellers with ferry reservations for decades, offering practical guidance based on real knowledge of routes, ferry companies and ticket types.
2. Personal service and expert guidance. We help you choose the most suitable itinerary, seating or cabin option, and ticket collection method for your trip. We can also help you avoid ferry connections with tight transfer times that could lead to a missed departure.
3. Online booking or offline assistance. You may book online through our booking engine, or contact us by phone or email if you prefer personal assistance with your reservation.
4. E-ticket and collection options, when available. Depending on the ferry company and ticket type, your tickets may be issued electronically, sent to your email or mobile, or collected at the port of departure.
5. A local point of contact in Piraeus with extended working hours, especially during the high season. If you need assistance before or after ticket issuance, our team is available during extended working hours to help with practical booking matters and ferry travel questions.

In order to issue ferry tickets, certain basic details are required for each passenger and for each vehicle that will be travelling.

For each passenger, the following details are required:

• full name, exactly as shown on the official travel or identification document
• date of birth
• nationality / citizenship
• membership / loyalty card number, if the passenger holds a card issued by the specific ferry company

For each vehicle, the following details are required:

• registration number / license plate
• vehicle type
• vehicle dimensions (length and height)
• any special characteristics of the vehicle

For the booking as a whole, the following are required:

• one mobile phone number for contact
• one email address for contact

Important: The travel agency bears no responsibility in case the information provided by the customer or passenger is incorrect, incomplete or false.

The passenger bears sole responsibility for the validity of their travel documents. The same applies to all supporting documents required for special or discounted fares, such as student, disabled traveller, NAT, etc.

• Electronic tickets (e-tickets). All ferry companies now offer e-tickets, although the way they are made available may vary.
  • Immediate e-ticket issue. Some ferry companies issue the e-ticket immediately at the time of booking. In this case, you will receive it upon ticket issuance.
  • E-ticket available 48 hours before departure. Other ferry companies make the e-ticket available up to 48 hours before each departure. In this case, you will receive it by email at that time.
  • Important: If you have not received any e-ticket 24 hours before departure, please contact us.
  • In both cases, once available, the e-ticket may be printed or shown on your mobile device during boarding.
• Printed tickets from our office in Piraeus. Where paper tickets are required or preferred, they may be collected from our office in Piraeus.
• Collection at the port office. In some cases, depending on the ferry company and ticket type, tickets may be collected from the ferry company’s port office before departure.

The available ticket delivery or collection method depends on the ferry company, the route and the type of ticket issued. If you are unsure which option applies to your booking, our team will advise you accordingly.

Cancellation & Refund Policy depends on the regulations of each ferry company and may vary from one company to another.

Tickets can only be cancelled in accordance with the following conditions, provided that you hold refundable tickets:

• Up to 15 days before departure (up to 30 days for Adriatic Sea routes): 100% refund.
• Up to 8 days before departure: 75% refund.
• Up to 24 hours before departure: 50% refund or change of the ticket status to OPEN.
• «Super Economy», «Early booking», or tickets subject to any particular offer: non-refundable and non-changeable after booking, for any reason.

Non-Show: In case of traveller non-show, for any reason, no refund can be provided.

IMPORTANT: In order to receive any refund for printed tickets, the actual printed tickets, including all coupons, must be returned to our office so that we can proceed with the refund:

Filippis Tours
Akti Tzelepi 3
Piraeus, 18531, Greece.
tel 0030 210 41 33 417

• For printed tickets: Any change, cancellation or reissue that requires ticket handling can only be processed after the original paper tickets have been returned to our office in Piraeus.
• For e-tickets: Change requests may be processed remotely, subject to the applicable fare conditions and the ferry company’s policy.

Our booking fee is non-refundable and, apart from the above-mentioned fees, a cancellation fee of 5 EUR per ticket is also applied. (VAT 24% included on all fees)

Change & Cancellation Requests are processed only during office working hours. Please check our working hours on our website and note that the office remains closed on official public holidays in Greece. If you submit a request while the office is closed, it will be handled at the earliest possible date and time according to our office opening hours. 

Tickets can be changed only once and cannot be cancelled or changed again.

Instead of cancelling your tickets, you can change them to OPEN status up to 24 hours prior to departure, without extra charges. These tickets will be valid for the same route and the same company, for a limited period within which you must contact us to set the new date of your trip.

Ticket Loss: In case of ticket loss (valid only for printed tickets), the passenger must purchase a new ticket in order to travel and report the loss to the ferry company, mentioning the departure date, the route, the number of the lost ticket and the number of the new ticket (photocopy). Once it is proved that the ticket has not been used, after a thorough search within the company’s database and within one month from the trip date, the passenger is entitled to receive a new ticket of the same value directly from the company.

Important booking notes

Before you proceed with your ferry ticket booking for the Greek islands, it may be useful to know that there are some particular cases where online booking may not be available or may require manual assistance. For example:

• For some ferry services, online booking may not be available when the time between the booking date and the departure date is less than 8 days, or during special holiday periods such as Easter, 1st of May and other peak travel dates.
• If your itinerary includes different ferry companies, you may need to make separate bookings, one for each company.
• The cabin or seat you selected may no longer be available. This can happen when the system shows availability, but another booking for the same accommodation or seat type is completed before yours.
• There may be availability, but our allotment for a specific departure may have been exhausted. In this case, please contact us so we can check whether an alternative offline booking solution is available.
• Some special offers or promotional fares may require manual handling.

If you encounter any of the above cases, please feel free to contact us by email or phone. Our team will check the available options and advise you on the most suitable solution for your trip.

Schedules and Availability

The online booking system is updated automatically with schedules and prices, but it displays only approved departures that are open for booking. Departures that are still pending approval are not shown. Ferry schedules are usually added gradually, often 2 to 4 months in advance, and are commonly finalized during May. For example, in February you may find some departures for the summer season, more may appear in March and April, and the complete timetables are usually finalized during May. For this reason, if your search returns the message: «Itinerary Selection. No departures for this specific itinerary. Please select another itinerary or change your date of departure», it may simply mean that the timetable for this route has not yet been released. Please try again later.

Reconfirm your departure

Like all means of transport, ferry departures may change, be delayed or even be cancelled due to operational reasons, mechanical issues, weather conditions or other factors that the ferry company considers important. We strongly recommend that passengers reconfirm their departure approximately 24 hours before embarkation with us or the ferry company or its local port agent.

Seat and cabin categories

Ferry companies use different codes to describe seat and cabin categories. The following list includes some of the most common categories you may encounter:

If you are unsure which seat or cabin category is more suitable for your trip, please contact us and our team will assist you.